All our packages comes with tracking number. This way customer can follow up the route of their package without worrisome.

However, now that the busy season has started from the beginning of September until the end of January. Parcel theft increase by a 70% around the world [mostly in USA].

Only in USA 260 million of packages has been stolen in 2021 and each year grows. Nearly eight in 10 Americans have had a packages stolen them in 2022.

Please, be aware that we are not responsible of stolen packages. USPS/FEDEX won't take any responsibility if in their system it stated as "DELIVERED" and has proof of delivery image [FEDEX]

The information provided it from USPS or FEDEX is the same we have. We have no further or detailed information.

USPS may ask you to contact the sender and all we [DuruNaru] can do is provide you the copy label for address confirmation.

If you feel that your community has reports of stolen packages or feel insure about whether your package will be delivered with no problem. As recommendation, it is better to call USPS/FEDEX and request to hold the package on the station for a pick up. Make sure to bring your ID where it shows your name and address as the same as shipping label.


By you purchasing from us, you are agreeing these terms.

October 22nd, 2022